Active Listening for Auditors - 1 CPE
Auditor Tradecraft Skills Events
Biweekly on Wednesdays at 10:00 a.m. CST Time
Presented by Robert Berry
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Robert Berry CPE CPA CIA IIA GAO CISA Internal Audit basic fundamentals Training course workshop compliance best
How much do you really hear that your audit subjects are saying?
People often confuse the physical act of hearing with the emotional art of listening. The modern educational system emphasizes speaking and writing, but does not teach the important skill of active listening. When you genuinely listen you show respect, create trust, and develop rapport.
Listening is one of the most important skills an internal auditor can have. How well you listen has a major impact on your effectiveness as an auditor, and on the quality of your relationships with members of your team.
Active listening also helps you:
1) identify and solve problems,
2) increase your knowledge and
3) avoid misunderstandings
Various studies stress the importance of listening as an auditor skill. A typical study points out that professionals spend 70 to 80 percent of working hours in some form of communication. Of that time, professionals spend about 9 percent writing, 16 percent reading, 30 percent speaking, and 45 percent listening.
After attending this session, participants will be able to:
- Define Active Listening
- Explain why you should care about active listening
- Explain why we listen
- Identify what is stopping you from actively listening
- Explain the listening styles
- Identify and explain listening strategies
This session is designed to arm auditors with the listening tools necessary to create and sustain effective client communications.
This timely, one hour CPE training event is designed for the internal auditor and others who wish to improve their tradecraft skills.
Follow the below links for further detail information:
. Seminar Highlights
. Learning Objectives
. Key Issues on the Agenda
The retail cost of this one CPE seminar is $70.00 for the first attendee from a single organization. Discounts are available for more than one attendee from each organization: (2) $132.00 (3) $190.00 (4) $240.00 (5) $295.00.
To reserve your space, click here on "SIGN-UP NOW!". You have to complete the registration form and use the corresponding "Submit Registration Form and Move to Payment Options Page" button for filing the registration and moving to the payment page.
Each attendee will receive one CPE Hour (YB). A certificate of completion will be provided.
Program Level of Understanding: Basic
Advance Preparation: None
Delivery Format: Group Internet Based
NASBA Field(s) of Study: Personnel/Human Resources
CPE Credits: 1, based on 50 minutes of instruction per hour
Active Listening for Auditors Virtual Events
Robert Berry CPE CPA CIA IIA GAO CISA Internal Audit basic fundamentals risk training course workshop compliance sox 404 COSO ICFR ITGC COBIT NIST Principles framework standard writing write report fraud best analytic workpapers NASBA
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Tradecraft, within the internal and external auditing communities, refers to the techniques, methods and technologies used in modern financial and internal auditing and generally, as part of the activity of creating assurance. This includes general topics or techniques (interviewing, for example), or the specific techniques of an organization (the particular form of performance improvement (Lean Six Sigma), for example).
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This active listening event will make you a better communicator by disclosing to you how listening is not the same as hearing. Mr. Berry will teach you a framework to identify and overcome barriers to listening so that you learn to listen to others without judgment and be an empathetic and appreciative colleague.
By employing "Active Listening" techniques with our audit work, the auditor will impress the auditee as a thoughtful, analytical, highly desirable partner in the client organization. You will be prepared to think about possible situations that may occur during an audit walk throught and come up with strategies to allow you to listen actively.
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- Attendees will understand "Active Listening".
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- Attendees will understand how to use "Active Listening" techniques.
- Attendees will learn what gets in the way of "Active Listening".
- Attendees will understand listening styles.
- Attendees will be able to identify and explain listening strategies.
Key Issues on the Agenda
- Active Listening Introduction
- What is Active Listening and why do we care?
- Why do we Listen?
- What are some Listening Styles
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Robert Berry will be the instructor and he is known as "That Audit Guy".
Robert believes the ultimate goal in business is to improve people, processes and profits. Every organization exists to make some sort of profit. Behind every profit is a series of business processes that must be in sync. But behind every process is a person. People are the heartbeat of every organization and need to be developed and supported.
Robert has spent the better part of his career trying to bring out the best in people. As a result, you will find that his training courses are practical and actionable. The compelling content typically contains good visuals to stimulate recall along with clear and concise language. As a service provider, Robert's approach is honest yet empathetic. The internal audit funciton and management can work together to evaluate processes in an organization to bring out the best in everyone.
Robert has worked as an auditor and an accountant in small and multi billion dollar organizations. You will find the standard alphabet soup behind his name (CPA, CIA, etc), but improving people, processes and profits is what matters most.
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Experts Providing CPE Training Events
Corporate Compliance Seminars (CCS) was created by experts who enjoy providing CPE training events. All our experts have years of experience in providing training courses, workshops and consulting on internal controls, internal auditing, information technology, cybersecurity and accounting related subjects. We have focused on SOX, COSO, PCAOB, COBIT, CMMI, GRC, GAAP, IFRS, AICPA, GAO, NAIC, ISO, and IIA Standards. We are your best source for continuing professional education (CPE).
Our programs, live in-person, webinar and on-demand, provide CPE for professionals with CPA, CGA, CIA, CFE, CISA, CMA and CA designations. CCS is focused on providing the best learning programs in using three distinct distribution channels: live in-person events, virtual webinar events and on-demand self-study e-learning.
Corporate Compliance Seminars presents CPE to a range of professionals, auditors, accountants, finance staff, compliance personnel, information technology (IT) professionals, Boards of Directors and Audit Committees. We examine the details of risk management, Sarbanes-Oxley Act compliance, Model Audit Rule (MAR) compliance, auditing, internal controls, cybersecurity and compliance, and fraud prevention and detection.
Within the U.S.A. marketplace, Corporate Compliance Seminars allows the attendee to earn NASBA CPE credit.
Our events focus on the details of the Sarbanes-Oxley Act of 2002 (SOX), Internal Controls over Financial Reporting (ICFR), Committee of Sponsoring Organizations of the Treadway Commission (COSO) Internal Control Frameworks, ISACA's Control Objectives over Information Technology (COBIT), Information Technology Infrastructure Library (ITIL), Open Compliance & Ethics Group's (OCEG) Governance, Risk & Compliance (GRC) methodology, PCAOB's Auditing Standard 5 (AS5), AICPA auditing standards, and NAIC regulatory model regulations and acts .
Our live in-person events are generally presented in a small classroom setting with two to five attendees. Over the last few weeks, we have come to the understand we need to provide distant e-learning events. We are now in the process of moving all our content to an online available status. We have created distant e-learning opportunities using both a virtual webinar event approach and on-demand e-learning self-study modules. These two e-learning approaches: webinars and on-demand self-study with extended web access to our content into the global continuing professional development (CPD) marketplace. In the webinar e-learning events we will limit the number of students to maximize the interaction between the live instructor and attendees. The on-demand self-study e-learning modules will be created and offered to meet the NASBA CPE credit requirements .
Our seminars provide CPE for the CPA, CFE, CIA, CISA, auditors and others with effective and engaging internal audit training courses.
Our instructors have had direct experience in the following industries: financial activities, bank, insurance, healthcare, construction, leisure and hospitality, professional and business services, mining and oil & gas extraction, manufacturing, educational, government agencies, transportation, software, technical, hi-tech and agricultural.
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